help & support

Peptide Questions Answered: Safety, Legal & Research Use

Answers to common questions about ordering, payments, shipping, and our research standards at Mumbai Peptides.

Disclaimer

FAQ Disclaimer

The information provided here is for research and reference purposes only. ProLab products are intended strictly for laboratory and analytical use and are not approved for human or veterinary applications. Researchers must follow all relevant laboratory safety protocols and consult the applicable Safety Data Sheets (SDS) before handling.

Ordering & Payments

How do I place an order?

Select your products, add to cart, and complete checkout. You’ll instantly receive confirmation and payment instructions.

What payment methods do you accept?

We currently accept:

- Google Pay
- Paytm
- Master Card
- Visa

Do you accept cash on delivery?

No — payment must be completed before dispatch to ensure fast processing and secure handling.

How long do I have to complete payment?

Please complete payment within 12 hours to secure same-day or next-day shipping.

How do I confirm my payment?

Upload your payment slip during checkout or send via:

Email Us: info@mumbaipeptides.com

Shipping & Delivery

Where do you ship from?

All orders ship directly from our Mumbai Peptides fulfilment hub for fast and reliable delivery nationwide.

How do I track my order?

You’ll receive a tracking link by Email or WhatsApp as soon as your parcel is shipped.

What if my order is delayed?

If your parcel hasn’t arrived within 3 business days, contact us and we will investigate immediately.

Products & Research Use

Are Mumbai Peptides products tested?

Yes — every batch of Mumbai Peptides products undergoes strict quality verification before release. Each lot is tested using advanced analytical techniques, including:

High-Performance Liquid Chromatography (HPLC) to confirm purity levels
Mass Spectrometry to verify molecular identity and composition

Are your Mumbai Peptides for human use?

No. All products are supplied strictly for laboratory research purposes only.

How should Mumbai Peptides be stored?

Keep lyophilised vials in a cool, dry environment. Once reconstituted, store refrigerated at 2–8°C.

Do you sell bacteriostatic water?

Yes — sterile bacteriostatic water is available for research reconstitution.

Legality & Compliance

Is it legal to buy Mumbai Peptides in India?

Yes — Mumbai Peptides sold for research use only are legal to purchase in India.

Do I need a prescription?

No prescription is required when products are clearly labelled for non-human research use.

Can I use these products personally?

No, Mumbai Peptides does not supply or promote materials for human use.

Customer Support

How can I contact Mumbai Peptides?

You can reach our support team via:

Email info@mumbaipeptides.com · WhatsApp +91 77396 22120 ·

What if I entered the wrong shipping address?

Do you accept returns?

Due to the nature of research materials, returns are not possible. However, damaged or incorrect items are replaced immediately.